AI Agents Done Right

Dirk Vander Noot joined host Taiga Gamell for a workshop on AI agents, alongside fellow guests Nick Moscolis and Jay Batra. The conversation tackled the real question teams get wrong: not can AI automate your work, but where it should stop. Dirk shared his approach to process-mapping — how to decide what stays human and what can safely be delegated — while the group covered building AI agents for sales, support, and operations without losing accountability, privacy, or control.